Support

Contact Create Tale

Need help with your account, subscriptions, family access, or privacy request? Use the contacts below and we will route your message to the right place.

General support

Account access, product questions, billing help, and technical issues.

support@createtale.com

Privacy requests

Data access, deletion, child privacy, consent, and GDPR/COPPA requests.

privacy@createtale.com

Legal notices

Terms, takedown requests, rights notices, and formal legal communication.

legal@createtale.com

Response time

We usually reply within 2 business days. Privacy and child-safety requests are reviewed with priority.

Privacy Policy Terms of Service